Refund Request Extractor

What Problem It Solves

Customer refund messages are often written in natural language. This app converts them into stable structured JSON fields for downstream ticketing or human review workflows.

Suitable Input

A customer message asking for a refund, replacement, cancellation, or similar refund-related request.

Returned Fields

• order_id
• product_name
• refund_reason
• customer_request
• urgency_label
• missing_fields
• source_text
• errors

Boundaries

• This app does not approve refunds.
• This app does not reject refunds.
• This app does not promise refunds.
• This app does not reply to customers.
• This app does not modify orders.
• This app does not contact customers.
• This app does not call external systems.
• This app does not provide customer service advice.